California Residents Privacy Rights

Your Rights Under the California Consumer Privacy Act (CCPA)

As a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Your California Privacy Rights

Know: What personal information we collect, use, disclose, and sell

Delete: Request deletion of your personal information

Opt-Out: Opt out of the sale or sharing of your personal information

Correct: Request correction of inaccurate personal information

Limit: Limit the use of your sensitive personal information

Non-Discrimination: Not be discriminated against for exercising your rights

Categories of Personal Information We Collect

Identifiers: Name, email, phone number, address

Commercial Information: Service requests and preferences

Internet Activity: Website usage and interactions

Geolocation Data: General location information

Professional Information: Property ownership details

How We Use Personal Information

• Providing and improving our services

• Communicating with you about projects

• Marketing and advertising

• Analytics and website improvement

• Legal compliance and safety

Information Sharing and Sales

We may share your personal information with:

Service Providers: Contractors and home improvement professionals

Marketing Partners: Lead generation and referral companies

Technology Partners: Analytics and website service providers

Note: Under CCPA, sharing information with marketing partners may be considered a "sale" of personal information. You have the right to opt out of such sales.

Exercising Your Rights

To exercise your California privacy rights, you may contact us using any of the following methods:

Phone

Call our California Privacy Hotline: (717) 494-4192
Available Monday-Friday, 9 AM - 5 PM PST

Email

Send your request to: [email protected]
Include "California Privacy Request" in the subject line

Mail

Quotes Markets
California Privacy Officer
216 PA-462
York, PA 17403, USA

Verification Process

To protect your privacy, we will verify your identity before processing your request. You may need to provide:

• Full name and email address

• Phone number associated with your account

• Recent service request details (if applicable)

• Additional verification for sensitive requests

Response Timeline

Acknowledgment: Within 10 business days

Response: Within 45 days (may be extended to 90 days for complex requests)

Opt-Out Requests: Processed within 15 business days

Do Not Sell My Personal Information

If you are a California resident and wish to opt out of the sale of your personal information, you can call us at (717) 494-4192, email [email protected] with "Do Not Sell" in the subject, or submit a written request to our mailing address above.

Questions or Complaints: If you have questions about your California privacy rights or wish to file a complaint, you may also contact the California Attorney General's office at https://oag.ca.gov/contact or (916) 210-6276